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Shipping

We aim to ship you your order the next business day but sometimes orders can take a little longer (2 - 4 business days). 

As soon as your items have been shipped, you will receive an email with a tracking number. 

Nation Days Costs* Service
AT 2-7 5 € GLS
DE 2-7 5 € GLS
CH / LI 2-7 7 € Liechtenstein postal service
NL 3-7 7 € GLS
Rest of the EU 2-7 7 € GLS
Rest of the World 7-14 10 € DHL, Fedex, UPS

*We offer free shipping on orders over 90€ or 100 USD.

 

Import Taxes & Fees

For neighbouring Switzerland and the Principality of Liechtenstein we use the Liechtenstein postal service. Due to that fact the Swiss VAT and custom taxes are included in our prices. Those customers will NOT be charged any additional taxes.

International customers are solely responsible for payment of all duties, import taxes and brokerage fees. These additional fees are not included in the cost of shipping and we are not able to provide estimates of what this amount may be for a specific order or item. Please note all orders are shipped from Austria. Customs, duties and taxes can vary widely, so please check with your local customs agency for more details before you place an order. 

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TERMS AND CONDITIONS

1. Scope
1.1
The terms and conditions of nuffinz.com / Hundertelf AFG GmbH (hereinafter "nuffinz.com"), as amended, apply to all contracts concluded by the customer with nuffinz.com on the website www.nuffinz.com (hereinafter "website").

1.2
Any terms and conditions of the customer to the contrary or deviating from the General Terms and Conditions shall not apply unless these have been expressly agreed in writing.

2. Conclusion of the contract 
2.1
The contract language is English.

2.2
All offers are subject to confirmation with regard to services, quantities and ancillary services and represent a non-binding offer to the customer to order goods from nuffinz.com. By ordering the desired goods on the Internet, by e-mail or by telephone, the customer makes a binding offer to conclude a purchase contract.

2.3
Deviations (up to 5 %) from the sizes listed in the online shop are possible, especially for handmade products.

2.4
With the order of a product the customer declares bindingly to want to acquire the ordered product.

2.5
nuffinz.com is entitled to accept the contractual offer contained in the order within 5 days of receipt. The presentation of the products on the homepage is not a legally binding offer, but a non-binding online catalogue. By clicking the order button "Buy" you place a binding order for the goods contained in the shopping basket. The confirmation of receipt of the order follows immediately after sending the order and does not yet constitute acceptance of the contract. The customer's order is accepted by nuffinz.com by sending an order confirmation by e-mail within five days.

2.6
If the customer orders the goods electronically, the receipt of the order is immediately confirmed by nuffinz.com.

2.7
If the customer orders the goods electronically, the text of the contract will be stored by us and sent to the customer by e-mail on request together with the General Terms and Conditions in the valid version.

2.8
The customer has the possibility to correct input errors before ordering (by clicking the order button). The customer will be informed of this possibility before completion of the order process.

2.9
In the case of the conclusion of the contract, the contract is concluded with
Hundertelf AFG GmbH (nuffinz.com)
Arlberstraße 111b
A-6900 Bregenz

3. Right of revocation
The customer has the right to revoke this contract within fourteen days without giving reasons. The cancellation period is fourteen days from the day on which the customer or a third party designated by the customer, who is not the carrier, took possession of the goods. In order to exercise your right of withdrawal, the customer must inform nuffinz.com (Hundertelf AFG GmbH, Arlbergstraße 111b, A - 6900 Bregenz, hello@nuffinz.com) by means of a clear declaration (e.g. e-mail) of the decision to withdraw from this contract. The customer may use the enclosed sample cancellation form for this purpose, but this is not mandatory. To comply with the revocation period, it is sufficient for the customer to send notification of the exercise of the right of revocation before the expiry of the revocation period.

EXEMPLARY WITHDRAWAL FORM
(If you want to cancel the contract, please use this form and send it back.)

To Hundertelf AFG GmbH (nuffinz.com), Arlbergstraße 111b, A - 6900 Bregenz, hello@nuffinz.com:

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods /
Ordered on (*)/received on (*)
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only if communicated on paper)
date

__________________________

(*) Delete as applicable.

4. Consequences of the revocation
If the customer cancels this contract, nuffinz.com has to pay back all payments received from the customer immediately and at the latest within fourteen days from the day on which nuffinz.com received the notification of the cancellation of this contract. For this refund, nuffinz.com uses the same means of payment as the customer used in the original transaction, unless expressly agreed otherwise with the customer; in no event will nuffinz.com charge the customer for this refund. nuffinz.com may refuse the refund until nuffinz.com has received the goods back or until the customer has provided proof that the goods have been returned, whichever is the earlier. The customer must return or hand over the goods to nuffinz.com immediately and in any case within fourteen days at the latest from the day on which the customer informs nuffinz.com of the revocation of this contract. The deadline is met if the customer sends the goods before the expiration of the fourteen days deadline. The customer only has to pay for any loss in value of the goods if this loss in value is due to handling of the goods which is not necessary for checking the quality, properties and functioning of the goods.

The customer takes over the costs of the return.

Unless the parties have agreed otherwise, the right of revocation does not apply to the following contracts:

contracts for the supply of goods which are not prefabricated and for the manufacture of which an individual choice or destination by the customer is decisive or which are clearly tailored to the personal needs of the consumer.

5. Transport and risk transfer
5.1
The risk of loss and accidental deterioration of the goods shall pass to the customer upon handover to the customer. If the customer is in default of acceptance of the goods, the risk of loss and accidental deterioration of the goods shall pass to the customer at the time of default of acceptance.

5.2
Goods stored in Austria are also immediately ready for dispatch and are handed over to a logistics partner within a maximum of 5 working days.

5.3
Unless otherwise agreed, delivery will be made to the delivery address specified by the customer.

5.4
Deliveries are made worldwide.

6. Prices and costs
6.1
The prices stated on the website at the time of ordering apply.

6.2
The prices quoted by nuffinz.com are gross sales prices. The stated price includes the statutory value added tax. The Austrian statutory value added tax is shown separately on the invoices sent to the customer.

6.3
Shipping costs are indicated during the checkout process.

7. Terms of payment
7.1
The customer has the possibility to pay the purchase price by bank transfer, credit card (Visa, Mastercard, Amex), via the payment system "PayPal" or via direct payment (Klarna) or even by invoice (Klarna). The customer selects the desired payment method during the order process.

7.2
When paying by bank transfer, nuffinz.com will inform you of the bank account details after completion of the order. Payment is due immediately after conclusion of the contract.

When paying by credit card, the financial information for credit card transactions (card number, expiration date, etc.) is automatically transmitted using an encrypted protocol (payment provider Stripe) without nuffinz.com or third parties having access to it in any form. This information will only be used for payment, refunds or returns.

Payment via PayPal is made via the PayPal homepage (www.paypal.de). PayPal is a payment service of PayPal (Europe) S.a.r.l. & Cie. S.C.A. customers who want to pay by PayPal need a PayPal account.

Your credit card account will be debited when your order is completed. Payment via PayPal is also debited upon completion of the order.

8. Retention of title
8.1
Delivered goods remain the property of nuffinz.com until full payment of the purchase price.

9. Warranty
The statutory warranty regulations apply.

10. Liablity
10.1
Liability for slight negligence, compensation for consequential damages caused by defects and indirect damages as well as for damages resulting from third-party claims against the customer is excluded.

10.2
Any claims for recourse against nuffinz.com arising from the title "Product Liability" within the meaning of the Product Liability Act are excluded, unless the party entitled to recourse proves that the defect was caused in our sphere and was at least grossly negligent.

10.3
The legal representatives, employees and vicarious agents of nuffinz.com are not liable beyond nuffinz.com itself.

10.4
Data communication via the Internet cannot be guaranteed to be error-free and/or available at any time according to the current state of the art. We are therefore not liable for the continuous and uninterrupted availability of our online shop, nor for technical and electronic errors during an order process over which we have no control, in particular not for the delayed processing or acceptance of offers.

10.5
If links to other websites or sources are created, we are not responsible or liable for the availability of such external websites or sources. We do not adopt contents that are accessible on such websites or sources as our own and exclude any liability or warranty with regard to these, unless there is positive knowledge of the illegality of the contents in individual cases.

11. Other
11.1
Austrian law shall apply to the exclusion of the IPRG and its conflict of laws provisions and the UN Convention on Contracts for the International Sale of Goods.

11.2
For all disputes between the customer and nuffinz.com, Feldkirch (Vorarlberg, Austria) is agreed as the exclusive place of jurisdiction, as far as permissible.

11.3
Should individual provisions of these General Terms and Conditions become invalid, in whole or in part, for whatever reason, this shall not affect the legal validity of the remaining provisions.

GTC Version 14.02.2020